COVID-19 Update - Safety is our #1 Priority

Extra steps we are taking to ensure the safety of your family and our team.

Job Site Procedure

  • We ask that the customer stays in another room or out of the house while our team is working.
  • Someone from the team will call the customer before arriving to their house to ask what door to enter, and if possible, we ask if you leave the door unlocked so our technicians can enter risk free.
  • Technicians will arrive wearing gloves, face masks, shoe covers that will be replaced for each customer.
  • Ensure sanitation of sites and workspaces.
  • Note: the office is currently closed to walk in traffic, please call with any inquires.


  • Wash your hands often with soap and water or alcohol-based hand sanitizer.
  • Sneeze and cough into your sleeve.
  • If you use a tissue, discard immediately and wash your hands afterwards.
  • Avoid touching your eyes, nose or mouth.
  • Avoid contact with people who are sick.
  • Stay home if you are sick.
  • Avoid high-touch areas, where possible, or ensure you clean your hands afterwards.
  • Wash your clothes as soon as you get home.
  • If you are ill: complete the self-assessment and follow the instructions.

Physical Distance (two meters or six feet)

  • Restrict the number of people on-site and where they are assigned to work.
  • Limit the number of people working in one space at the same time.
  • Minimize the number of people using each piece of equipment in instances where sharing equipment cannot be avoided.
  • Limit unnecessary on-site interaction


  • Multiple ways to properly clean hands, with access to soap and water or alcohol-based hand sanitizer.
  • Sanitize commonly touched surfaces or areas such as entrances, counters, washrooms and kitchens.
  • Sanitize shared equipment (where sharing of equipment cannot be avoided).
  • Introduce more fresh air by increasing the ventilation system’s air intake or opening doors and windows. Avoid central recirculation where possible.
Manufacturing health and safety during COVID-19, Ontario Government, May 2020.